The Name That You Know – The Name That You Trust
What does the state-of-the-art, industry-standard technology environment give a BPO contact center business beyond everyday use?
What does the state-of-the-art, industry-standard technology environment give a BPO contact center business beyond everyday use?
How should we deal with the stress that comes when we use a new platform for the first time? We asked experienced contact center operators.
Knowledge is information in the right place. Well-used knowledge is the way to make good decisions. Good decisions are the cornerstones of success. Use our knowledge to grow your success!
This is a three-minute article for those who want to know the cornerstones of an international contact center’s everyday work. Read our article and find useful tips for outsourcing!
We had a brief conversation with Scott Kolman, Senior Vice President Marketing at Five9. He shared his thoughts on topics such as the lessons of CX Summit and the benefits of organizing an online conference.
Every Wednesday from 4 P.M. the presentation series titled „Business Services Basics” begins at University of Debrecen by Debrecen Business Service Centers Roundtable. In part 2 of the introduction, which further presents a general overview of the sector, Róbert Hosszu, NI Hungary Managing Director and Senior Director of EMEA, and Zsolt Szmolinka, CEO at United Call Centers present to students of the University.
On Thursday, 16th September from 11 United Call Centers will be the guest of Five9’s webinar series, where they’ll speak about how they use cloud-based tools to reimagine customer experience.
Agent Release, Paytia’s brand new product has arrived! The new platform offers the fastest speed on secure telephone card payments’ market.
On 1st and 2nd of September it’s CX Summit 2021, presented by Five9, with focus on the transformation of the contact centers through the evolution of digital channels.
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