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Contact Center Wire

Category: COFFEEBREAK

May 24, 2022August 2, 2022COFFEEBREAK

How to Paint Like Picasso With AI Support?

How to create realistic or even completely unrealistic images using a very simple, AI-based interface?

May 1, 2022August 2, 2022COFFEEBREAK

Working as a Parent in the BPO Sector – Opportunities, motivations, contexts

What are the possibilities for single mothers with young children in the business services sector? How does parenthood affect work and vice versa? Read our case study!

February 9, 2022August 2, 2022COFFEEBREAK

5 Simple Tips for Efficient Work in Home Office

As home office work becomes more widespread and accepted, more and more of us are realizing that at home there are at least as many potentially distracting factors as in the office, only at most other types.

February 9, 2022August 4, 2022COFFEEBREAK

Beyond Convenience

What are the pros and cons of telecommuting for a contact center company operating in an international market, where the basic feature of day-to-day operations is to serve customers through colleagues working from home?

February 2, 2022August 4, 2022COFFEEBREAK

Development and Stress

How should we deal with the stress that comes when we use a new platform for the first time? We asked experienced contact center operators.

September 14, 2021August 4, 2022COFFEEBREAK

United Call Centers in the Five9 Executive Spotlight series

On Thursday, 16th September from 11 United Call Centers will be the guest of Five9’s webinar series, where they’ll speak about how they use cloud-based tools to reimagine customer experience.

August 24, 2021August 4, 2022COFFEEBREAK

Debrecen BSC Roundtable in the Emerging Europe Awards 2021 Finals

Debrecen BSC Roundtable has reached another milestone, since the organisation was selected as a Top 3 finalist in the „Future-proof Education 2021” category of Emerging Europe Awards 2021.

June 16, 2021August 4, 2022COFFEEBREAK

DBSC Coffee Talk – Watch the 3rd episode online!

’Virtual Coffee Talk #3 – Life After School – How to Build a Career?’ was the title of the 3rd Coffee Talk event organised by Debrecen BSC Roundtable aired on 2nd of June. The latest episode is also available online, for those who may have missed the live broadcast.

May 26, 2021August 22, 2023COFFEEBREAK

“We Always Hit the Mark” – HR and Home Office in an International Environment – Interview With Krisztina Strázsi

We are talking with Krisztina Strázsi, recruiter at United Call Centers about the challenges of online recruitment, the most important cornerstones of building an international team.

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