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Category: DIGITAL
“Holding International Conferences Are Invaluable”
We had a brief conversation with Scott Kolman, Senior Vice President Marketing at Five9. He shared his thoughts on topics such as the lessons of CX Summit and the benefits of organizing an online conference.
Where Reimagined Meets Realized – Five9 CX Summit 2021
On 1st and 2nd of September it’s CX Summit 2021, presented by Five9, with focus on the transformation of the contact centers through the evolution of digital channels.
5 + 1 reasons why you need omni-channel customer service
The rapid development of technology surprises us with new communication methods every day. Even though phone is still the most popular, more and more companies realised the significance of Internet and text-based tools. If you use all opportunities, you provide a so-called „omni-channel” solution, which opens every communication channel for your customers. Here are 5+1 tips from United Call Centers, how to do it!
Trust Summit Be Flameous Conference on 9th of June
Let us recommend to you the forthcoming online event of Circle of Trust – Leadership Club! Faster, higher, bolder! Join […]
Five9 EMEA Summit is just around the Corner
After experiencing great success with their LATAM Summit, Five9 will be hosting another regional event in EMEA on the 6th of May 2021. Partners, clients, and customer experience experts from all across EMEA will be attending this industry-wide virtual event, boasting an impressive list of internal and external keynote speakers.